KROC CENTER WILL BE CLOSED IN OBSERVANCE OF THE THANKSGIVING HOLIDAY.

 

CLICK HERE FOR A LIST OF HOLIDAY HOURS

 

asdasdad

FACILITY HOURS:

MON–FRI: 6AM–9PM
SAT: 8AM–4PM

Visit the San Francisco Kroc Center Facebook Page
Visit the San Francisco Kroc Center Twitter Page
Visit the San Francisco Kroc Center Instagram Page

STAY CURRENT

Kroc Center Policies

Membership Policies

Adult Membership Definition

Available to adults between the ages 18 - 59.

Senior Membership Definition

Available to adults age 60 and older.

Youth Membership Definition

Available to youth between the ages 0 -17.

Single Parent Family Membership Definition

One adult living in a household and his/her dependents who are eligible up to the age of 18. At age 18, an individual with a disability or an elderly parent who is living in the same household will remain eligible for the Single Parent Family membership. Verification of family status and residency may be required. For example tax return, utility bill, health insurance, etc.

Family Membership Definition

Two adults living in a household and their dependents who are eligible up to the age of 18. At age 18, an individual with a disability or an elderly parent who is living in the same household will remain eligible for the Family membership. Verification of family status and residency may be required. For example tax return, utility bill, health insurance, etc.

Safety/ID Verification and Photo Capture

Facility users of all ages will have their photo captured at the time of registration, and patrons 18 years and older are required to show photo ID.

The Kroc Center may use this information to consult public sources to help determine whether a guest may pose unreasonable harm to our patrons, staff or visitors. Your safety is important to us. By showing your photo ID at the Welcome Desk, you help the Kroc Center to provide a quality facility where individuals and families can work, play and grow together in a safe and nurturing environment. Thank you for cooperating with this policy.

Please alert a Kroc associate of any suspicious behavior.

Membership Payment Plans

Registration Fee

There is a one-time $20 registration fee for all new membership purchases. Members who don't keep their membership current will be deleted from the system after three months of inactivity; a new registration fee will apply to renew an expired membership.

Month to Month Payments

Membership fees can be paid monthly in person at the Welcome Desk. Fees must be paid in full upon the first visit after expiration. Expiration occurs one-month after registration.

Annual Payments

Annual payments may be paid in full by cash or major credit/debit card. Fees are equivalent to 12 monthly payments. The annual fee and required registration fee are due at time of enrollment.

Monthly Auto-draft Payments

Membership fees can be paid monthly via recurring credit card charge or electronic funds transfer (bank account debit). Pro-rated fees will be due at time of enrollment and may vary depending upon enrollment date. To complete electronic funds transfer process, a voided check must be provided with completed membership form. Membership fees for the following month will automatically be deducted from member bank account around the 10th of the current month. Any requested changes must be submitted prior to the 10th of the month in order to be processed for the following month.

The registration fee will be waived for members enrolling in automatic monthly payments.

Membership Cancellation/Change Policy

Cancellations

Changes or cancellations to a membership must be submitted in writing using a "Cancellation/Change Form" at any time. Changes will take effect immediately. Download a Cancellation/Change Form

Membership fees are nonrefundable. In order to cancel automatic payments on a membership, members must submit a written request by the 10th day of the current month for it to become effective in the following month. If a member cancels or if membership payments lapse for more than 60 days, the appropriate registration fee will be charged to reopen the membership account. There is no fee charged for cancellation.

Changes

Any requested change that affects the billing of your membership must be submitted by the 10th of the month to be processed for the following month. If changes occur after the 10th of the month, please see the Welcome Desk for pro-rated amount.

Insufficient Funds Policy

There is a $20 charge for each insufficient funds transaction.

This places your membership on hold until payment is received.

General Kroc Policies

Equipment

Free use of athletic equipment including volleyballs, soccer balls & basketballs.

See the Gym attendant.

Group/Personal Coach Policy

Public drop-in access is intended for inclusive recreational use. Any external personal or group use/training/coaching should contact the rental department of specific group requests.

Personal Group/
Individual Coaching &
Program Cancellation Policy

Cancellation of a one-on-one session or any personal or group coaching session requires 24 hours notice. Failure to do so will result in a forfeiture of any monies paid.

Animals

Animals are not permitted on the premises with the exception of service animals required due to a disability.

Lockers

Lockers are available at no charge for single day use only.. Guests are responsible for supplying their own lock and clearing locker after each use; no overnight locker storage is permitted. The Salvation Army is not liable for lost or stolen property.

Lost & Found

The Salvation Army is not liable for lost or stolen property and does not maintain a lost and found collection. All items left in the Kroc Center will be collected and stored in the administration wing. If you lost an item at the Kroc Center check in with the Welcome Desk. Staff will attempt to contact individuals in the case that a name is associated with the lost item. Every two weeks all items which have not been claimed will be donated or discarded.

Financial Assistance/Scholarship Program

Individuals, families, and seniors who cannot afford Kroc Center membership or fees for youth camps and/or group classes can apply for a discount. Eligibility for this program is based on income level and fund availability. Scholarship applications are available online or at the Welcome Desk. Proof of address, proof of income and a valid government issued photo I.D. are required with all scholarship applications.

Gift Cards

Gift Cards are available for purchase at the Welcome Desk and can be used by recipient to pay for memberships, class and program fees, facility rentals and merchandise. Gift cards cannot be used for vendor events or non-Kroc sponsored events.

Class and Program Cancellations

Full payment is expected at the time of enrollment. No refunds are given unless the program is canceled by the Kroc Center. If the program is canceled by the Kroc Center, you will be given the choice of a full credit or a refund. Refunds will be issued in the same form as the original payment. No credits or pro-rated credits will be issued for missed days of camp or class due to illness, partial attendance, behavior issues, or any other reason.

Program Interruptions

Program interruptions may occur including rental of facilities, and unannounced and unforeseen pool and fitness class closures. The Kroc Center will update members as best as possible. If an instructor is absent, all attempts will be made to find a substitute. For fitness classes, this may include the substitution of a different genre.

Day Pass Policy

Anyone purchasing a day pass will be required to show photo ID (ages 18+) and complete a registration form.

If a day pass customer returns to the Kroc Center within 3 months, the system will store their information and they may renew a day pass without completing a new form.

The Kroc Center may use this information to consult public sources to help determine whether a guest may pose unreasonable harm to our patrons, staff or visitors. Your safety is important to us. By showing your valid photo I.D. at the Welcome Desk, you help the Kroc Center to provide a quality, state-of-the-art, facility where individuals and families can work, play and grow together in a safe and nurturing environment. Thank you for your cooperation with this policy.

Spectator Pass Policy

All guests entering the facility strictly as a spectator are required to check in at the Welcome Desk, provide a photo ID and register as a "spectator." This service is intended to provide to non-members in a speculating or supervising capacity ONLY access to the facility free of charge. Purchase of a day pass or membership is otherwise required for building usage.

 

THE SALVATION ARMY
RAY & JOAN KROC CORPS COMMUNITY CENTER

SEND US A NOTE

Submitting Form...

The server encountered an error.

Form received.

Captcha Image